Post-delivery follow-up agency
Post-delivery follow-up agency | win repeat orders
Once contact lapses after delivery, the next enquiry goes to whoever kept sending information. New business keeps the team too busy to act on it. Sales Studio AKAMEDIA segments customers by time since delivery, usage and renewal or maintenance dates, then designs when to make contact and what to say. A dedicated team runs the status calls, the needs interviews, the upsell approaches and the conversion into a live meeting. The team can start in as little as 3 days, with a monthly report.
基本情報
■For: companies outsourcing post-delivery follow-up ■Scope: customer segmentation, regular follow-up calls, needs interviews, upsell and cross-sell ■Volume: MINIMUM 500,000 JPY monthly (ex tax, 1,000-1,500 approaches), STANDARD 980,000 JPY (2,000-3,000) ■Add-ons: CRM build and improvement from 500,000 JPY ■Team: dedicated team from 50-plus specialists ■Contract: 3-month minimum, auto-renewing / NDA / monthly report
価格情報
MINIMUM PLAN 500,000 JPY / STANDARD PLAN 980,000 JPY / GROWTH PLAN 1,800,000 JPY (per month, excluding tax) / ENTERPRISE PLAN quoted individually. 3-month minimum term, auto-renewing.
納期
型番・ブランド名
SSA-EN-0096
用途／実績例
・When you want delivered work checked and needs asked ・When you want renewal and maintenance dates worked ・When you want dormant customers back into meetings ・When you want related products offered as upsell ・When you want feedback returned as proposals ・When you want consumable resupply reminders sent ・When you want post-rollout problems interviewed ・When you want ties rebuilt after a contact changes ・When you want referrals and case studies requested ・When you want new products shown to past customers
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取り扱い会社
アカメディアは、「クリエイティブ × テクノロジー」を柱に、 各領域の専門アソシエイツが集うプロフェッショナル集団です。 商品やサービスの企画・制作から発信まで一貫して手がけ、 未来型の価値体験を日本から届けています。