Churn prevention sales training
Churn prevention sales training | catch the signals early
A cancellation shows its reasons months before it is announced: usage falling away, enquiries drying up, the main contact moving on. STEP01 covers buyer psychology and prepares people to gather information from everyday contact. STEP02 covers discovery that digs into the situation, presenting alternatives, and objection handling that acknowledges dissatisfaction, so customers raise problems before they decide. STEP03 shares a recovery meeting procedure. Weekly lessons over 3 months with our specialists.
基本情報
■Who it is for: B2B salespeople on existing accounts, customer success and support, managers accountable for churn ■Curriculum: STEP01 fundamentals (buyer psychology, gathering customer information) / STEP02 playbook (discovery that catches early signals, alternatives, dissatisfaction, closing) / STEP03 embedding (standard recovery meeting, trainers) ■Format: weekly lessons over 3 months with our specialists ■Pricing: corporate plan 1,200,000 JPY per person (excl. tax) ■Also: one-to-one and group plans
価格情報
B2B plan: 1,200,000 JPY per person (excluding tax), weekly sessions over 3 months. Three participants is 3,600,000 JPY, developing three in-house sales instructors. Individual 1-on-1 and group plans available.
納期
型番・ブランド名
SIS-EN-0632
用途／実績例
■Teams working on churn in subscription services ■A repeatable early approach to customers whose usage has dropped ■Following up customers whose relationship thins after a contact change ■Support and sales sharing what is driving cancellations ■Customer success catching dissatisfaction well before renewal ■Companies treating stable existing revenue as a board priority
カタログ（1）
カタログをまとめてダウンロード
取り扱い会社
アカメディアは、「クリエイティブ × テクノロジー」を柱に、 各領域の専門アソシエイツが集うプロフェッショナル集団です。 商品やサービスの企画・制作から発信まで一貫して手がけ、 未来型の価値体験を日本から届けています。