[Information] Sales Training Not Relying on OJT - Formalizing Veteran Experience Knowledge
White Paper Presentation! How to Formalize Veteran Experience
This document is a white paper that organizes methods to enhance reproducibility in sales training by systematizing it, without relying on OJT (on-the-job training). It introduces a way of educational design that "formalizes" the experiences and intuitions of veteran employees, allowing anyone to train with the same quality. Additionally, it analyzes the limitations of OJT and the factors leading to personalization, explaining specific practical models such as "showing and telling education" and "balancing standardization and individuality" with illustrations. At the end, there is a checklist to evaluate your company's educational system. If you are considering improving and systematizing on-site training, please download it and make use of it. [Contents (partial)] ■ Introduction: Education relying on OJT is reaching its limits ■ The cause of personalization lies in "tacit knowledge" ■ Three steps to formalize veteran thinking ■ "Showing and telling" methods to streamline education ■ How to design the balance between standardization and individuality ■ A cycle model for systematizing education ■ A practical check frame to diagnose your company's education *For more details, please download the PDF or feel free to contact us.
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【Other Published Content】 ■ Education Systematization Checklist (Diagnostic Sheet) ■ Education Cycle Diagram Useful for Practice ■ Case Study: Initiatives of Companies that Overcame Dependence on OJT ■ Education Standardization Template (Design Image) ■ Future Outlook / Next Actions *For more details, please download the PDF or feel free to contact us.
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