Case Study of AI Implementation | Strengthening Customer Follow-up in the Sales Department
Can be used for analyzing customer inquiries! AI is utilized in the sales department like an excellent sales assistant.
We would like to introduce a case study on the use of generative AI aimed at strengthening customer follow-up in the sales department. By utilizing AI, it becomes possible to prioritize customer follow-ups, analyze inquiries from customers, and automatically formulate response schedules. AI collects and analyzes customer data, allowing sales teams to efficiently plan their approaches, making after-sales follow-up more efficient as well. 【Utilization Details】 ■ Prioritization of customer follow-ups using AI ■ Analysis of customer inquiries and automatic formulation of response schedules ■ Automatic detection and alerting of customers with missed follow-ups ■ Proposing accurate follow-up strategies based on data *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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【Success Story】 ■ Harumeku - Automated order calls with "PKSHA Voicebot" - Reduced handling time by approximately 25% and improved call abandonment rate by about 20%, enabling order acceptance even outside of business hours and minimizing opportunity loss. *For more details, please download the PDF or feel free to contact us.
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IceMiley Inc. is a company that proposes appropriate solutions to solve various challenges faced by businesses through AI. Our job is to connect companies that want to develop and sell AI products with those that want to implement AI and achieve digital transformation, bringing smiles to both sides. Additionally, we operate one of the largest portal media in the country that introduces suitable AI products for companies, referencing numerous implementation and utilization case studies.
