Case Study of AI Implementation | Automation of HR and General Affairs Department Responses
It is also possible to accumulate inquiry information received by the general affairs department and respond to internal inquiries with automated replies.
We would like to introduce a case where generative AI has been utilized to enable automated responses in the Human Resources and General Affairs department. In addition to automating processes such as expense reimbursement, attendance management, and equipment requests through an internal chatbot, it also streamlines cross-departmental information searches, reduces the investigation time for responsible personnel, and provides automated responses to FAQs and inquiries from within the company using AI. There are various ways to utilize this technology. If you are interested, please feel free to contact us. 【Utilization Details】 ■ Automating processes such as expense reimbursement, attendance management, and equipment requests with an internal chatbot ■ Streamlining cross-departmental information searches and reducing investigation time for responsible personnel ■ AI providing automated responses to FAQs and inquiries from within the company ■ Learning from past inquiry history to provide appropriate answers instantly ■ Automatically generating standard operating procedures in a tutorial format ■ Providing clear explanations and level adjustments according to the user's proficiency *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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【Success Case】 ■ Mitsui Fudosan Building Management - Introduced "RAG (Retrieval-Augmented Generation)" - Through the AI help desk, anticipated a reduction of inquiries equivalent to 4,080 hours, achieving efficiency in inquiry operations. *For more details, please download the PDF or feel free to contact us.
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IceMiley Inc. is a company that proposes appropriate solutions to solve various challenges faced by businesses through AI. Our job is to connect companies that want to develop and sell AI products with those that want to implement AI and achieve digital transformation, bringing smiles to both sides. Additionally, we operate one of the largest portal media in the country that introduces suitable AI products for companies, referencing numerous implementation and utilization case studies.
