[Case Study] Consolidating customer behavior history from different CRMs into Salesforce!

アステリアアステリア株式会社

Here is a case study of "ASTERIA Warp" implemented at Watabe Wedding Corporation. In the company, the customer behavior history registered in each system is important information for customer service in other system-utilizing departments, which required multiple entries of customer behavior history into other systems, leading to increased operational costs. Therefore, this product was introduced. As a result, multiple entries of customer behavior history for each system became unnecessary, significantly reducing operational costs. *For more details, please refer to the PDF document or feel free to contact us.