Long-term maintenance service for IBM (Lenovo) products (third-party maintenance)
Long-term maintenance service by a third party that is not bound by the manufacturer’s maintenance deadline for IBM Lenovo products.
Extended maintenance service for IBM Lenovo products EOL/EOSL Recommended for extending maintenance for IBM Lenovo products reaching EOL (End of Life) Extended maintenance service for IBM Lenovo products EOL, EOSL. Supporting long-term use of Power, System x, Flex servers, and IBM storage products reaching EOSL and EOL, with a proven track record of 1,800 companies nationwide and 90,000 units. Also providing EOSL parts supply. Recommended for extending maintenance for IBM Lenovo products ✓ IBM Lenovo product maintenance services are ending. ✓ System upgrades will not be completed before EOL. ✓ I want to review the maintenance costs of the existing system. ✓ I want to use IBM Lenovo products for as long as possible. ✓ I want to choose a domestic third-party maintenance vendor with high procurement capability and quality for replacement parts. ✓ I want to choose a domestic third-party maintenance vendor with extensive experience nationwide.
basic information
Extension of System Usage Period Since we can provide extended maintenance support for all EOSL (End of Service Life) for servers, storage, and networks, it is possible to maintain the entire IT system. This not only compresses maintenance costs but also allows for the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migration periods, thereby promoting digital transformation (DX). Cost Control By reviewing the level and content of maintenance, we can simply aim for cost reduction. Based on past repair records, we can select the optimal maintenance level, allowing for the reallocation of the IT budget and cost compression, thus enabling budget re-planning.
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Applications/Examples of results
90,000 units in domestic performance DataLive's EOL extension maintenance service is adopted by over 1,800 companies and organizations across Japan, boasting extensive experience in extending maintenance for IBM Lenovo products. DataLive's EOL extension maintenance service allows users to continue using their products even after a failure, supporting the long-term use of data infrastructure.
Detailed information
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Quality and Quantity of Replacement Parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the capability for procurement, stockpiling, and quality inspection of EOSL parts. We stock a sufficient quantity and quality of maintenance replacement parts and will deploy them generously in preparation for hardware failures covered by maintenance contracts.
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ISO 9001 Certification and ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize various information assets of our customers. We are committed to establishing a higher quality service and product delivery system, striving to improve customer satisfaction, and providing safe and secure services with thorough information security.
