Long-term maintenance service for system IT hardware (third-party maintenance)
If you are troubled by the expiration of maintenance periods or maintenance costs for IT equipment manufacturers, we offer long-term maintenance services from third-party providers that are not bound by the manufacturer's maintenance expiration.
IT Cost Optimization By extending the maintenance of IT hardware after the manufacturer's support ends, you can prolong the usage period of the system without being constrained by EOSL, allowing for IT cost reduction through budget reallocation. EOL/EOSL Extended Maintenance Service You can extend the maintenance of servers, storage, and network equipment that are reaching the manufacturer's support end date, allowing for as long a usage period as possible. Extended maintenance service for IT hardware after the manufacturer's support deadline (EOL/EOSL). Supporting long-term use of servers, storage, and network equipment approaching EOL/EOSL with a proven track record of 90,000 units across 1,800 companies nationwide. Supply services for discontinued equipment are also available. Recommended for EOL/EOSL countermeasures: ✓ Manufacturer maintenance extension is not possible. ✓ System upgrades will not be completed before EOSL. ✓ You want to review the maintenance costs of existing systems. ✓ You want to reduce IT costs and generate funds for investment in new IT initiatives. ✓ You want to choose a domestic third-party maintenance provider with high procurement capability and quality for replacement parts. ✓ You want to select a domestic third-party maintenance provider with extensive usage experience across various industries.
basic information
Not just cost reduction We can provide extended maintenance support for all server, storage, and network equipment that has reached its End of Service Life (EOSL), enabling maintenance support for the entire IT infrastructure. This allows not only for the compression of maintenance costs but also for the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migrations, facilitating the promotion of digital transformation (DX). Quality and quantity of replacement parts We have a procurement and production system that supports our EOSL maintenance business, maintaining the capability for sourcing, stocking, and quality inspection of EOSL parts. We ensure a sufficient quantity and quality of maintenance replacement parts in stock.
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Applications/Examples of results
90,000 units of domestic achievements DataLive's EOL extension maintenance service is adopted by over 1,800 companies and organizations across Japan, boasting extensive experience in extending the maintenance of IT hardware. DataLive's EOSL extension maintenance service allows for continued use even after failures, supporting the long-term operation of network infrastructure.
Detailed information
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Quality and Quantity of Replacement Parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts and conduct quality inspections. We will ensure a sufficient stock of maintenance replacement parts in both quantity and quality.
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ISO 9001 Certification ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize various information assets of our clients. We are committed to establishing a system for providing higher quality services and products, striving to improve customer satisfaction, and delivering services that ensure safety and security with thorough information security measures.
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Inspection and maintenance service technology for EOSL parts We are facing many technical and engineering challenges to supply EOSL parts without relying on manufacturers. We are committed to building high quality through technology and inheritance, handling precision electronic components, and striving to supply with stable quality while accumulating knowledge.
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Quality Control of Individual Parts Memory, storage media, power units, and expansion cards incorporated into maintenance-targeted equipment are managed by part number information, version, and quality on an individual part basis. The quality of storage media that retains data is particularly important. Our company has customized and implemented inspection equipment for storage media to enhance the initial recovery rate from failures for long-term use.
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The equipment information and maintenance registration information provided by customers for quotation requests are treated as confidential information. We check inventory not only by model and product name but also at the part number and type number level to allocate maintenance parts. The accuracy of the registration information supports a high initial recovery rate during failures.
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Even during the pandemic, we handle meetings remotely. We will also adjust to customize maintenance schemes and response flows for each system in relation to the maintenance of critical systems. We carefully address details such as the method of parts deployment, the unit of delivery, access to and from the data center, and the reporting methods for maintenance work, building individual flows. This enhances the quality of service and reduces the operational burden on the systems.
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Establish a rich inventory of stock and generously equip spare parts in preparation for emergencies. A substantial stockpile enhances trust in maintenance services.
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In preparation for future maintenance targets and consumption due to failures, we strive to receive the necessary quantities daily and focus on maintenance and inspection.
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We have also equipped inspection facilities for network devices, and we will promptly conduct inspections for main unit replacements, as well as assess port activity and deterioration.
