This is convincing: Data live for third-party maintenance - Supply system for maintenance services.
"Data Live Kanto Stock Center" stocks over 800,000 manufacturer-end-of-life parts and supports nationwide EOSL extended maintenance services.
<What is Third-Party Maintenance for IT Infrastructure (EOSL Extension Maintenance)> This is a service that continues maintenance for servers, storage, and network equipment that make up the IT infrastructure even after the manufacturer's maintenance has ended (after EOL/EOSL). (*) Third-party maintenance refers to the maintenance of IT hardware such as servers and network equipment being conducted by a third-party company, independent of the manufacturer. (*) EOL and EOSL stand for End of Life and End of Service Life, respectively, indicating the end of the manufacturer's maintenance period. <Maintenance Service Supporting Long-Term Operation for 2,000 Companies Nationwide and 100,000 Units> The "EOSL Extension Maintenance Service," which extends the maintenance period of IT hardware by utilizing third-party maintenance not bound by EOL or EOSL, supports long-term operation for 1,800 companies nationwide and a cumulative total of 90,000 units across various industries, including finance, telecommunications, electricity, and public services. <National Supply System for Maintenance Parts> The Data Live Kanto Stock Center has a stock of over 800,000 discontinued manufacturer parts. With a building area of 1,400 tsubo (approximately 4,600 square meters), the maintenance parts prepared here are deployed to locations nationwide to prepare for equipment failures covered by contracts.
basic information
<Data Live Kanto Stock Center> A unique production and logistics supply chain hub supporting third-party maintenance services. ★ Main Units: 7,500 types + The number of types of main units for maintenance at Data Live. Stocking main unit types that cover 80% of the distribution share, ranging from servers in the office to large servers equivalent to 42U racks in data centers. These units are used not only as replacements during failures but also as lab machines for verifying maintenance procedures and for engineer training, allowing for confirmation of actual machine behavior during failures and recovery. ★ Parts: 800,000+ items The quantity of stocked parts for maintenance at Data Live. All parts undergo full inspection in preparation for replacements. Daily arrivals and quality inspections are conducted to replenish parts consumed during failure replacements, and they are deployed as maintenance parts. Parts are individually managed, with detailed model numbers and inspection results recorded. It is possible to discern quality variations specific to EOL/EOSL parts, enabling the selection of high-quality parts. ★ Building Area: 4,600 m² The building area of the Kanto Stock Center. Approximately the same size as an American football field, it possesses essential functions for third-party maintenance services, such as production and logistics of EOL/EOSL main unit parts, quality control, and inventory management.
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Data Live Kanto Stock Center
Applications/Examples of results
A base for the stockpiling and quality management of maintenance parts and main units consumed in EOSL maintenance. The building has an area of 4,600 m², with over 7,500 types of main units and over 800,000 parts in stock. High-quality maintenance parts are produced and managed under ISO 9001 and ISO 27001 certifications. <Logistics Features> Strength in Domestic Procurement We have strong procurement capabilities not only with overseas manufacturers but also with domestic manufacturers, supporting the long-term use of domestically produced products that are widely incorporated into systems of companies, government agencies, and organizations in Japan. Measures Against Quality Variability Replacement parts with diverse procurement routes can exhibit quality variability among individual units. As a specialist in EOSL maintenance, we have established inspection facilities and processes to measure quality, allowing us to quantitatively capture the characteristics of EOL/EOSL parts. Security Measures In addition to entrance and exit management, our data erasure space and asset storage zone utilize metal detection and weight management to detect the removal of metal fragments, maintaining a high level of security. Measures Against Physical Deterioration Main units and parts are stored in an air-conditioned warehouse, where quality inspections are conducted in processes equipped with electrostatic measures. This protects IT equipment and parts from physical deterioration caused by heat and static electricity, suppressing deterioration during storage.
Detailed information
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A rich variety of types and model numbers. Stocking various HDD model numbers for the servers under maintenance.
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Customize quality control inspection equipment used in hard disk production for EOSL to conduct rigorous inspections. Increase recovery rates during initial failure response.
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Kitting in the same configuration as the target maintenance system, including the configuration of the cold standby machine. Verification tests will also be conducted after embedding, and equipment and parts without issues will be stocked in a maintenance warehouse that can deliver to the installation site of the target maintenance system on the same day.
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ISO 9001 and ISO 27001 certification Thoroughly implement quality management and strictly manage the information assets entrusted by customers.
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Quickly implement configuration management of network devices and verification tests for each port.
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Manage memory verification individually to suppress bit error occurrences.
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We received an inquiry regarding maintenance services and gathered information about the equipment in question. We will check the compatible main unit and parts from our extensive registered inventory and determine the feasibility of support. We will provide an accurate estimate.
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We customize various flows to accommodate systems that are difficult to standardize under operational frameworks, such as critical systems, large-scale systems, and systems used in special environments. Through remote meetings, we adjust and provide deployment methods for each system, the unit for bringing in during failures, access to and from the data center, and formats and flows for reporting failures. This helps to reduce the burden on system operations.
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We flexibly accommodate complex business flows, order and delivery rules specific to each company, and individual contract agreements in accordance with the business practices of the system.
