Maintenance services for IT infrastructure hardware (third-party maintenance)
If you are troubled by the expiration of maintenance periods or maintenance costs for IT equipment manufacturers, we offer long-term maintenance services from third-party providers that are not bound by the manufacturer's maintenance expiration.
IT Cost Optimization By providing extended maintenance for IT hardware after the manufacturer's support ends, we can extend the usage period of systems without being constrained by EOSL, allowing for IT cost reduction through budget reallocation. EOL/EOSL Extended Maintenance Service We can extend the maintenance of servers, storage, and network equipment that are reaching the manufacturer's support end date, enabling their use for as long as possible. Extended maintenance service for IT hardware after the manufacturer's support deadline (EOL/EOSL). Supporting long-term use of servers, storage, and network equipment approaching EOL/EOSL with a track record of 100,000 units across 2,000 companies nationwide. Supply services for discontinued equipment are also available. Recommended for EOL/EOSL countermeasures: ✓ Manufacturer support extension is not possible. ✓ System upgrades will not be completed before EOSL. ✓ I want to review the maintenance costs of existing systems. ✓ I want to reduce IT costs and generate funds for investment in new IT initiatives. ✓ I want to choose a domestic third-party maintenance provider with high procurement capability and quality for replacement parts. ✓ I want to select a domestic third-party maintenance provider with extensive experience across various industries.
basic information
Not just cost reduction We can provide extended maintenance support for all server, storage, and network equipment that has reached End of Service Life (EOSL), allowing for maintenance support across the entire IT infrastructure. This enables not only the compression of maintenance costs but also the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migration, facilitating digital transformation (DX). Quality and quantity of replacement parts We have a procurement and production system that supports our EOSL maintenance business, maintaining the capability for sourcing, stocking, and quality inspection of EOSL parts. We ensure a sufficient stock of high-quality maintenance replacement parts.
Price range
Delivery Time
Applications/Examples of results
A track record of 100,000 units in the country. DataLive's EOL extension maintenance service is adopted by over 2,000 companies and organizations across Japan, boasting extensive experience in extending IT hardware maintenance. DataLive's EOSL extension maintenance service allows for continued use even after failures, supporting the long-term operation of network infrastructure.
Detailed information
-
Quality and quantity of replacement parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts and conduct quality inspections. We will stock a sufficient quantity and quality of maintenance replacement parts.
-
ISO 9001 Certification ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize various information assets of our customers. We are committed to establishing a system for providing higher quality services and products, striving to improve customer satisfaction, and delivering services that ensure safety and security with thorough information security measures.
-
Inspection and Maintenance Service Technology for EOSL Parts We are facing many technical and engineering challenges to supply EOSL parts without relying on manufacturers. We are committed to efforts that build high quality through technology and inheritance, as well as handling facilities and systems for precision electronic components, striving to supply with stable quality and accumulate knowledge.
-
Quality control of individual parts Memory, storage media, power units, and expansion cards incorporated into maintenance-targeted equipment are managed at the individual part level with part number information, version, and quality. The quality of storage media that retains data is particularly important. Our company has customized and introduced inspection equipment for storage media to enhance the initial recovery rate from failures for long-term use.
-
The equipment information and maintenance registration information provided by customers for quotation requests are treated as confidential information. We check inventory not only by model and product name but also at the part number and model number level to allocate maintenance parts. The accuracy of the registration information supports a high initial recovery rate during failures.
-
Even during the pandemic, we conduct meetings remotely. We will also adjust to customize maintenance schemes and response flows for each system in relation to the maintenance of critical systems. We carefully address details such as the method of deploying parts, the unit of delivery, access to and from the data center, and the reporting methods for maintenance work, building individual flows. This enhances the quality of our services and reduces the operational burden on the systems.
-
Establish a rich inventory of stock and generously equip spare parts in preparation for emergencies. A substantial stockpile enhances trust in maintenance services.
-
In preparation for future maintenance targets and consumption due to failures, we are working daily to receive the necessary quantities and to carry out maintenance and inspections.
-
We have also equipped inspection facilities for network devices, quickly conducting inspections for main unit replacements and assessing port status and deterioration.
