Router and switch maintenance services (third-party maintenance)
Services that continue to provide maintenance even after EOL for Cisco, Juniper, FortiNet, YAMAHA, AlliedTelesis, and others.
IT Cost Optimization By extending maintenance for IT hardware after the manufacturer's support ends, we can compress IT costs through budget reallocation in a simple way that does not adhere to EOSL, thereby prolonging the system's usage period. EOL/EOSL Extended Maintenance Service We can extend the maintenance of servers, storage, and network equipment that are approaching the manufacturer's support end date, allowing for their use for as long as possible. Extended maintenance service for IT hardware after the manufacturer's support deadline (EOL/EOSL). Supporting long-term use of servers, storage, and network equipment reaching EOL/EOSL with a track record of 100,000 units across 2,000 companies nationwide. Supply services for discontinued equipment are also available. Recommended for EOL (End of Life) and EOSL (End of Service Life) measures: ✓ Maintenance services for Cisco and Juniper are ending. ✓ We want to use the installed network equipment for as long as possible. ✓ We want to review the maintenance costs of the installed network. ✓ We want to maintain network equipment at distributed locations according to their configurations. ✓ We want to choose a domestic third-party maintenance provider with high procurement capability and quality for replacement units. ✓ We want to select a domestic third-party maintenance provider with extensive experience nationwide.
basic information
Not just cost reduction We can provide maintenance support for all server, storage, and network equipment with extended EOSL, enabling maintenance support for the entire IT infrastructure. This allows not only for the compression of maintenance costs but also for the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migration, facilitating the promotion of digital transformation (DX). Quality and quantity of replacement parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts as well as quality inspection capabilities. We ensure a sufficient stock of maintenance replacement parts in both quantity and quality.
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A track record of 100,000 units in the country. DataLive's EOL extension maintenance service is adopted by over 2,000 companies and organizations nationwide in Japan, boasting extensive experience in extending the maintenance of IT hardware. DataLive's EOSL extension maintenance service allows for continued use even after failures, supporting the long-term operation of network infrastructure.
Detailed information
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Quality and quantity of replacement parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts, as well as quality inspection capabilities. We will ensure a sufficient stock of maintenance replacement parts in both quantity and quality.
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ISO 9001 Certification ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize various information assets of our clients. We are committed to establishing a system for providing higher quality services and products, striving to improve customer satisfaction, and delivering services that ensure safety and security with thorough information security measures.
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Inspection and maintenance service technology for EOSL parts We are facing many technical and engineering challenges to supply EOSL parts without relying on manufacturers. We are committed to building high quality through technology and inheritance, as well as handling precision electronic components with facilities and systems, striving to supply stable quality and accumulate knowledge.
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We have also equipped inspection facilities for network devices, quickly conducting inspections for main unit replacements and assessing port status and the deterioration of optical modules.
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The equipment information and maintenance registration information provided by customers for quotation requests are treated as confidential information. We check inventory not only by model and product name but also at the part number and model number level to allocate maintenance parts. The accuracy of the registration information supports a high initial recovery rate during failures.
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Even during the pandemic, we handle meetings remotely. We also adjust to customize maintenance schemes and response flows for each system in relation to the maintenance of critical systems. We carefully address details such as the deployment methods of parts, the units for bringing in equipment, access to and from the data center, and the reporting methods for maintenance work, building individual flows. This enhances the quality of our services and reduces the operational burden on the systems.
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Establish a rich inventory of stock and generously provide spare parts in preparation for any disruptions. A plentiful supply enhances trust in maintenance services.
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In preparation for future maintenance targets and consumption due to failures, we are working daily to receive the necessary quantities and to carry out maintenance and inspections.
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Pre-check and register the configuration such as the version of the embedded OS for network devices and the installed modules. Deploy equivalent main units and promptly replace any faulty units. Please consult in advance regarding the handling of Config backups in preparation for failures.
