Third-party maintenance model search & quotation service
Easy search by part of the model name of IT equipment. You can save your history to My List and request a quote all at once. Please use the related links.
DataLive's third-party maintenance service, chosen across various industries, supports over 100,000 units in long-term operation at 2,000 companies nationwide. In the web estimate request form, you can search for maintenance-targeted equipment even from phrases that are difficult to identify, such as partial model names or past IT asset management documents. Even non-engineers can easily identify IT equipment (servers, network devices, storage) and request estimates for EOSL extension maintenance services to continue using their IT infrastructure after manufacturer support ends. <Estimate Request Process> 1. Access the web estimate request form. 2. Search for the target model and save the results to My List. 3. Select maintenance conditions and send a consolidated estimate request. <How to Use EOSL Extension Maintenance Service> Customers considering the EOSL extension maintenance service should first use the estimate request or inquiry form on our website. (If you have any questions, you can also use our phone support.) Based on the information provided, our representative will confirm the target equipment and maintenance service conditions, check the availability of replacement parts, and our stock situation. We will contact you and send you the estimate.
basic information
<Features of the Search Function> "Search by Manufacturer or Model Name": You can narrow down the categories, and by entering part of the model name, suggestions will be displayed, allowing you to refine your search based on the results. "Keyword Search": You can search using phrases that are often found in management documents or invoices, such as "Manufacturer Name + Brand Name + Device Name + α". You can also add the search phrase directly to your list, so even if it's difficult to specify or if you're having trouble searching, you can still reach out for assistance. My List is a feature that allows anyone to create a list of devices and request quotes at any time. The My List (device list information) you create can be accessed from the device you used to create it at any time. <If It's Difficult to Specify or Search Successfully> If you cannot find the target device or if you already have documents with the device list, please use the "Contact Form" as before. Our representative will help identify the target model based on the information you provide and guide you on where to send the documents.
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Third-Party Maintenance (EOSL Extended Maintenance Service) Model Search and Quotation Request Form
Applications/Examples of results
<Terms> (*) "Third-party maintenance" refers to maintenance services provided by third-party companies without relying on the manufacturer. It allows for the extension of the maintenance period even after the manufacturer's support has ended, optimizing the IT lifecycle of the IT infrastructure. (*) "EOL" and "EOSL" stand for End of Life and End of Service Life, respectively, indicating the end of the manufacturer's support period.
Detailed information
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A rich variety of types and model numbers. We stock various HDD model numbers for the servers under maintenance.
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Customize quality control inspection equipment used in hard disk production for EOSL to conduct rigorous inspections, enhancing recovery rates during initial failure response.
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Kitting to the same configuration as the target maintenance system, including the configuration of the cold standby machine. Verification tests will also be conducted after embedding, and equipment and parts without issues will be stocked in a maintenance warehouse that can deliver them to the installation site of the target maintenance system on the same day.
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ISO 9001 and ISO 27001 certification Thoroughly implement quality management and strictly manage the information assets entrusted by customers.
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Quickly implement configuration management of network devices and verification tests for each port.
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Memory verification is also managed on an individual basis to suppress bit errors.
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We received an inquiry regarding maintenance services and gathered information about the relevant equipment. From our extensive registered inventory, we will check for compatible main units and parts to determine the feasibility of support. We will provide an accurate estimate.
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For systems that are difficult to standardize under operational frameworks, such as critical systems, large-scale systems, and systems used in special environments, we customize various flows to accommodate them. Through remote meetings, we adjust and provide deployment methods for each system, the unit of entry during failures, access to and from the data center, as well as the format and flow for reporting failures. This helps to reduce the burden on system operations.
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We flexibly accommodate complex business flows, order and delivery rules for each company, and individual contract agreements in accordance with the system's business practices.
