IT infrastructure EOSL extended maintenance service (third-party maintenance)
If you are struggling with the expiration of maintenance periods or maintenance costs for IT equipment manufacturers, Data Live, a specialist in IT hardware extended maintenance, is here to help.
IT Cost Optimization By extending IT hardware maintenance after the manufacturer's support ends, you can prolong the system's usage period without being constrained by EOSL, allowing for IT cost reduction through budget reallocation. EOL/EOSL Extended Maintenance Service You can extend the maintenance of servers, storage, and network equipment that are reaching the manufacturer's support end date, enabling you to use them for as long as possible. Extended maintenance service for IT hardware after the manufacturer's support deadline (EOL/EOSL). Supporting long-term use of servers, storage, and network equipment approaching EOL/EOSL with a track record of 2000 companies and 120,000 units nationwide (as of April 2025). Supply services for discontinued equipment are also available. Recommended for EOL/EOSL countermeasures: - Manufacturer support extension is not possible. - System upgrades will not be completed before EOSL. - You want to review the maintenance costs of existing systems. - You want to reduce IT costs and generate funds for investment in new IT initiatives. - You want to choose a domestic third-party maintenance provider with high procurement capability and quality for replacement parts. - You want to select a domestic third-party maintenance provider with extensive experience across various industries.
basic information
Not just cost reduction We can provide extended maintenance support for all server, storage, and network equipment that has reached its End of Service Life (EOSL), allowing for maintenance support across the entire IT infrastructure. This enables not only the compression of maintenance costs but also the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migrations, facilitating digital transformation (DX). Quality and quantity of replacement parts We have a procurement and production system that supports our EOSL maintenance business, maintaining the ability to procure, stock, and quality-check EOSL parts. We ensure a sufficient stock of high-quality maintenance replacement parts.
Price range
Delivery Time
Applications/Examples of results
As of April 2025, there are 120,000 units in operation domestically. DataLive's EOL extension maintenance service is adopted by over 2,000 companies and organizations across Japan, boasting extensive experience in extending IT hardware maintenance. DataLive's EOSL extension maintenance service allows for continued use even after failures, supporting the long-term operation of network infrastructure.
Detailed information
-
Quality and quantity of replacement parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts and conduct quality inspections. We will stock a sufficient quantity and quality of maintenance replacement parts.
-
ISO 9001 Certification ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize various information assets of our customers. We are committed to establishing a system for delivering higher quality services and products, striving to improve customer satisfaction, and providing services that ensure safety and security with thorough information security measures.
-
Inspection and Maintenance Service Technology for EOSL Parts We are facing many technical and engineering challenges to supply EOSL parts without relying on manufacturers. We are committed to building high quality through technology and inheritance, handling precision electronic components, and establishing systems and facilities to ensure stable quality while accumulating knowledge.
-
Quality control of individual parts Memory, storage media, power units, and expansion cards incorporated into maintenance-targeted equipment are managed for part number information, version, and quality on an individual part basis. The quality of storage media that retains data is particularly important. Our company has customized and implemented inspection equipment for storage media to enhance the recovery rate from failures during initial operations for long-term use.
-
The equipment information and maintenance registration information provided by the customer for the estimate request will be treated as confidential information. We will check inventory not only by model and product name but also at the part number and model number level to allocate maintenance parts. The accuracy of the registration information supports a high initial recovery rate during failures.
-
Even during the pandemic, we handle meetings remotely. We will also adjust to customize maintenance schemes and response flows for each system regarding the maintenance of critical systems. We carefully address details such as parts deployment methods, delivery units, access to and from data centers, and reporting methods for maintenance work, building individual flows. This enhances the quality of our services and reduces the operational burden on systems.
-
Establish a rich inventory of stock and generously equip spare parts in preparation for emergencies. A substantial stockpile enhances trust in maintenance services.
-
In preparation for future maintenance targets and consumption due to failures, we are making daily efforts to receive the necessary quantities and to carry out maintenance and inspections.
-
We have also prepared inspection equipment for network devices, and we will promptly conduct inspections for main unit replacements, as well as assess port status and deterioration.
