Comparison of Face-to-Face and Non-Face-to-Face Sales Processes in 2025
Explaining the differences between face-to-face sales and non-face-to-face sales, as well as the current preferred sales methods.
**Benefits** - Improve appointment acquisition rates by optimizing sales methods. - Maximize results by differentiating between face-to-face and non-face-to-face interactions. - Enhance sales efficiency by reviewing resource allocation. 'PROBiZZ' clearly organizes the advantages and disadvantages of both face-to-face and non-face-to-face sales, designing the optimal sales process for your company. Since the COVID-19 pandemic, non-face-to-face sales have accelerated in the field, but rather than replacing everything, a hybrid sales approach that combines both methods is effective. 'PROBiZZ' provides a system that delivers results even in non-face-to-face settings through tailored approach design for targets and operational support that visualizes outcomes. In particular, establishing an inside sales system utilizing online and phone methods achieves high cost-effectiveness while keeping initial costs low. Additionally, for industries where face-to-face follow-up is effective, gradual incorporation of non-face-to-face methods allows for implementation with reduced transition risks. With 'PROBiZZ', you can build an efficient sales structure tailored to your company's objectives while comparing and verifying the on-site sales processes.
basic information
What is important in the sales field is to understand the strengths of both face-to-face and non-face-to-face interactions and to strategically utilize them according to the products and customer segments. With 'PROBiZZ', it is possible to design a phased process from acquiring initial contacts through non-face-to-face sales to closing deals through face-to-face sales. As a result, it achieves reductions in visit costs, improvements in appointment acquisition rates, and the elimination of dependency on individual salespeople. By visualizing and analyzing the sales process, improvement points for each field are clarified, leading to continuous strengthening of sales capabilities. There are still many companies where inefficient methods such as "just visiting for now" or "calling until rejected" remain. By utilizing 'PROBiZZ', it becomes possible to establish the optimal sales style tailored to customers within the organization. 【Strengths and Features】 ■ Ability to propose optimal distribution between face-to-face and non-face-to-face interactions ■ Support for process design that prevents the personalization of sales ■ Design capabilities that balance cost reduction and maximization of results
Price information
For those wondering, "Which is more effective in sales activities, visits or online interactions?" At 'PROBiZZ', we have prepared the latest materials that outline the characteristics of both face-to-face and non-face-to-face sales processes, along with optimal methods for effectively utilizing each to achieve results. If you are considering a review of your sales approach, please take a moment to check it out.
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Applications/Examples of results
- A real estate company utilized "PROBiZZ" to acquire initial contacts through phone and online, limiting in-person meetings to the negotiation phase, resulting in a 1.7 times increase in sales efficiency compared to before. - A SaaS company transitioned from face-to-face sales to a fully online approach. With the script support and progress management features of "PROBiZZ," the monthly contract count increased by 20%. - A manufacturing sales team established a process to switch follow-ups after online appointment acquisition to in-person visits, reducing the number of visits by 30% while maintaining the contract rate.
