Latest ○○ Trends: Comparison and Definition of Face-to-Face and Non-Face-to-Face Sales
As the diversification of customer touchpoints progresses, correctly understanding the roles and differences between face-to-face and non-face-to-face sales directly leads to results.
**Benefits** - You can obtain a judgment axis for selecting the optimal sales methods. - It is possible to build a sales flow that establishes trust even in non-face-to-face situations. - You can design outcomes that combine both face-to-face and non-face-to-face approaches. 'PROBiZZ' is a BPO service that visualizes the differences between face-to-face and non-face-to-face sales methods and transforms them into a system that delivers results. In recent years, many initial contacts and business negotiations with customers have shifted online, leading to limitations in the traditional face-to-face-centric sales style. 'PROBiZZ' establishes an SDR/BDR system that enables "trust-building talk design" and "temperature assessment" even in non-face-to-face situations. It allows for the separation of phases where face-to-face sales are effective and phases where non-face-to-face methods can yield sufficient results, achieving efficient sales design. Additionally, it supports the visualization of the entire sales process and KPI design, providing a system that can operate without becoming dependent on individuals. 'PROBiZZ' translates the trends in sales methods into practical applications, maximizing results in the most suitable form for your company.
basic information
In the sales field, there is a strong belief that "communication cannot be conveyed unless it is face-to-face," while customers prioritize convenience and speed. 'PROBiZZ' systematizes talk design, approach timing, and data utilization methods to achieve results even without face-to-face interactions. This enables the reduction of travel time and labor costs while maintaining both the quality of business negotiations and the building of trust. Furthermore, in scenarios where face-to-face interactions are effective, we ensure visits and enhance the order rate through a hybrid strategy that combines both face-to-face and non-face-to-face approaches. We design a flexible approach tailored to traditional sales culture and industry characteristics, providing a process that allows for a smooth transition. 'PROBiZZ' maximizes the value of non-face-to-face sales and builds a stronger sales structure by integrating it with face-to-face interactions. 【Strengths and Features】 ■ Supports the design of role division between face-to-face and non-face-to-face interactions ■ Enables optimization of initial contact through SDR and BDR ■ Repeated improvements based on customer behavior and sales results
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"Does non-face-to-face sales yield results?" "How should I differentiate between face-to-face and non-face-to-face?" If you have these questions, please take a look at the latest materials from 'PROBiZZ.' We clearly define the sales process and present case studies that demonstrate how to effectively differentiate between face-to-face and non-face-to-face interactions to maximize cost-effectiveness. You'll find insights that can help you reconsider your current sales style.
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Applications/Examples of results
- Company A, a BtoB SaaS firm, increased its online meeting ratio to 80%, resulting in an increase in the number of cases handled per salesperson from 30 to 45 per month. - Company B, an IT service provider for the manufacturing industry, thoroughly implemented pre-hearings in inside sales, leading to a 15% improvement in the closing rate of in-person sales. - Company C, an education-related service provider, completed the process from initial contact to proposal without face-to-face interaction, improving sales efficiency by approximately 1.6 times.
