[3-Minute Explanation] The Inside of Inside Sales
This is an explanatory article that allows you to understand the essence of inside sales, which influences sales results, in a short amount of time.
**Benefits** - Get a complete overview of the inside sales process in 3 minutes. - Clearly organize the roles of SDRs and BDRs. - Gain insights towards the division of labor in sales. The sales system that begins with 'PROBiZZ' is built on a framework that accurately captures the roles and structure of inside sales. By clearly defining the division of labor models such as SDRs and BDRs and streamlining the workflow, we standardize results. With operations that clarify who should do what and when, we can achieve a sales system that does not rely on individual capabilities. Additionally, we centrally manage KPIs and contact data for inside sales, establishing a strategic improvement cycle. This visualizes approaches according to the customer's consideration stage and enables actions at the optimal timing. The sales reform that begins with 'PROBiZZ' provides growth support that structurally captures the essence of inside sales.
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Even if inside sales are implemented, there are many cases where results do not materialize if the roles remain ambiguous. At 'PROBiZZ', we clarify the definitions of SDR and BDR roles, from nurturing to the timing of handovers. We visualize the tasks at each phase, creating a system where anyone can proceed to the next action without confusion. Additionally, by sharing past contact histories and statuses in real-time, we prevent any oversight during handovers. As a result, we can efficiently nurture potential customers and pass them to field sales in an optimal state. In this way, structured business operations generate reproducible sales results. 【Strengths and Features】 ■Clarification of role division between SDR and BDR ■Centralized management of customer contact histories and KPIs ■Support for optimal proposals according to the consideration stage
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If you feel that 'we have implemented inside sales but are not seeing results' or 'I don't know what to do,' this is a must-read. With 'PROBiZZ,' you can systematize role definitions and business design, achieving reproducible inside operations. Please check the details in the materials right now.
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Applications/Examples of results
- A company where the inside sales department was merely a formality improved its deal conversion rate by 26% through the role design of "PROBiZZ." - An organization where the sales flow was dependent on individuals increased its new acquisition count by 1.8 times through the visualization of operations and KPI management. - A field team with weak collaboration between SDR and field sales significantly reduced the speed of contract finalization by clarifying the handover process.
