[Complete Manual] Comparison of Face-to-Face and Non-Face-to-Face Sales Processes
A complete manual for thoroughly comparing face-to-face sales and non-face-to-face sales processes to build the optimal hybrid strategy.
**Benefits** - Understand the strengths and weaknesses of face-to-face and non-face-to-face interactions to eliminate unnecessary sales activities. - Clarify the optimal methods for each negotiation phase, leading to improved closing rates. - Significantly reduce travel time and costs, maximizing sales productivity. 'PROBiZZ' provides a complete manual for a hybrid strategy that combines the trust-building power of face-to-face sales with the efficiency of non-face-to-face sales. We clearly differentiate the phases that require face-to-face interaction from those that can be completed non-face-to-face, based on your product characteristics and customer purchasing processes. To seamlessly connect both processes, we fully document the information sharing and lead handover mechanisms using SFA/CRM, ensuring they are ingrained in your organization. We analyze the tacit knowledge of top performers in face-to-face sales and guide the specific dialogues and tool usage procedures necessary to replicate this knowledge online. Based on comparative data, we clearly define the roles and evaluation criteria for face-to-face and non-face-to-face sales representatives, creating an operational manual that resolves inter-departmental conflicts. 'PROBiZZ' is a complete manual for embedding the insights gained from comparing face-to-face and non-face-to-face sales into your sales organization as a **"highly replicable hybrid strategy."**
basic information
Based on the "Complete Manual," the optimal use of face-to-face and non-face-to-face interactions becomes clear, allowing sales representatives to focus on their activities without hesitation. As unnecessary visits are reduced, travel time can be allocated to proposal preparation and increasing the number of business meetings, thereby improving the productivity of sales activities. By comparing and analyzing activity data from both processes, sales bottlenecks become clear through objective numbers, enabling rapid improvements. As non-face-to-face hearing and proposal skills are standardized and enhanced, extensive market development beyond geographical constraints becomes possible. With the rules for lead handover clarified in the manual, consistency in customer response is maintained, leading to improved customer satisfaction and closing rates. The entire sales process is visualized and standardized, allowing for efficient training of new employees based on the manual, facilitating their early contribution as valuable team members. 【Strengths and Features】 ■ A complete manual for the division of roles and process design for face-to-face and non-face-to-face interactions ■ Thorough establishment of an information collaboration system supporting hybrid strategies ■ Support for improvements to optimal sales costs based on data
Price information
Is your company's sales process experiencing inefficiencies in both face-to-face and non-face-to-face interactions? 'PROBiZZ' is currently offering a free download of the complete manual for hybrid sales strategies. This comprehensive manual thoroughly explains the optimal methods for each negotiation phase, successful strategies that reduce travel costs and increase closing rates, and more. Let's transform your sales into the **"most efficient and results-driven hybrid organization"** with this complete manual. Download the materials and optimize your face-to-face and non-face-to-face processes.
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Applications/Examples of results
- A service company that had become accustomed to face-to-face visits and was missing out on non-face-to-face sales opportunities implemented a manual to switch the initial hearing to a non-face-to-face format under the guidance of 'PROBiZZ'. As a result, travel time was reduced by an average of 40 hours per month, and the number of business meetings set by sales representatives increased, maximizing sales efficiency. - An IT company that could not leverage face-to-face sales know-how in non-face-to-face settings and had a low conversion rate for online meetings executed a measure to standardize talks that capture customer psychology online with the support of 'PROBiZZ'. This improved their ability to build trust non-face-to-face, resulting in an 18% increase in order rates from online interactions, systematizing sales skills. - A manufacturing company that lacked consistency in customer interactions due to the absence of shared customer information between departments implemented a measure to introduce a manual for centralized management of activity data for both processes in SFA under the guidance of 'PROBiZZ'. This enhanced the quality of customer experience and increased opportunities for cross-selling, strengthening customer management.
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Distributors
Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.
