Comparison of Face-to-Face and Non-Face-to-Face Sales Processes for Maximizing Results
A hybrid strategy that compares the processes of face-to-face and non-face-to-face (online) sales, incorporating the essence of each to maximize results.
**Benefits** - Optimal differentiation between face-to-face and non-face-to-face interactions reduces unnecessary sales costs. - Establishes a high-conversion sales strategy that leverages the strengths of each process. - Reduces travel time, increases activity levels, and consistently achieves sales targets. 'PROBiZZ' compares the trust-building power of face-to-face sales with the efficiency of non-face-to-face sales based on data, leading to the optimal solution for a hybrid strategy. It defines which method is more effective for each negotiation phase and designs an efficient sales process that eliminates unnecessary visits. A seamless information linkage and management system utilizing SFA/CRM is built to ensure that customer information flows continuously between face-to-face and non-face-to-face processes. It analyzes the non-verbal techniques of top face-to-face salespeople and provides guidance on specific speaking methods and tool usage to replicate these techniques online. Based on comparative data, it designs optimal role distribution and evaluation criteria for face-to-face and non-face-to-face sales representatives, strengthening interdepartmental collaboration and cooperative systems. 'PROBiZZ' incorporates the "professional techniques" gained from the comparison of face-to-face and non-face-to-face interactions into your sales process, maximizing results.
basic information
To clarify the roles of face-to-face and non-face-to-face interactions, sales representatives can approach clients without hesitation using the optimal method, leading to improved sales efficiency. While travel costs are significantly reduced, the number of business meetings can be increased, dramatically enhancing the return on investment for sales resources. High-quality hearings can be conducted non-face-to-face, allowing for a focus on specific proposals and closing during in-person visits. With the activity history of both processes centrally managed, consistency in customer interactions is maintained, increasing customer trust. Bottlenecks in each process become clear through comparative data, enabling rapid problem-solving and facilitating a fast PDCA cycle. Freed from constraints of time and location, it becomes possible to approach a broader market, building new pillars of revenue. 【Strengths and Features】 ■Comparison of face-to-face and non-face-to-face sales processes and role definitions ■Establishment of information collaboration mechanisms supporting hybrid strategies ■Skill training that replicates professional expertise online
Price information
Is your company able to master the "essence" of both face-to-face and non-face-to-face interactions? 'PROBiZZ' is currently offering a free comparison document on the [professional essence] of face-to-face and non-face-to-face sales processes. It condenses the optimal methods for each negotiation phase and examples of cost reduction achieved through hybrid strategies. By incorporating the essence from this document, let's transform your sales into a "hybrid organization that produces the best results." Download the document and optimize your face-to-face and non-face-to-face processes.
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Applications/Examples of results
- A service company that had been overly focused on face-to-face visits, resulting in increased travel costs and time, implemented a process to conduct initial and intermediate hearings non-face-to-face under the guidance of 'PROBiZZ'. Despite halving the number of visits, the order rate was maintained. - An IT company that was unable to leverage the know-how developed through face-to-face interactions, resulting in a decline in contract rates, executed a training program with the support of 'PROBiZZ' to master online-specific skills such as screen sharing and non-verbal communication. This improved their persuasive power in non-face-to-face interactions, leading to a 15% increase in order rates from online sources. - A manufacturing company that struggled with inconsistent customer responses due to dispersed customer information between face-to-face and non-face-to-face interactions implemented a system under the guidance of 'PROBiZZ' to centrally manage all process activity data through SFA. This standardized the quality of customer interactions and increased trust from customers.
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Distributors
Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.
