[Case Study] KDDI: CX/UX/UI Improvement through Agile Structure
Improve the online purchase ratio. Support for cross-departmental DX promotion.
This is a case where we provided comprehensive support in the design area on a resident basis to create experiential design that generates competitive advantage. As a member of the client's agile development team, we quickly executed UX design, UI production, and user testing from the customer perspective. We facilitated smooth interdepartmental collaboration within a siloed organization, contributing to rapid project advancement and the establishment of design guidelines. As a result, we achieved outcomes such as an increase in online purchase ratios and a reduction in in-store dwell time. *Details of the integrated business support with the client are explained in the materials.
basic information
The details of the business support integrated with the client are explained in the materials.
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The details of the business support integrated with the client are explained in the document.
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Our company is engaged in a business that supports DX (digital transformation) on-site through the accompaniment of digital talent. Thousands of digital professionals with diverse specialized skills in areas such as AI, cloud, UX design, and promoting the circular economy work alongside our clients to support their business operations. We strive to significantly accelerate and expand initiatives related to DX and GX (green transformation), contributing strongly to the transformation of our clients' businesses and society.
