What is the difference between Copilot, in-house developed RAG, and AI help desk?
Stable operation and measures against hallucinations! The peace of mind unique to packaged products.
We will introduce how PKSHA, a specialized package, addresses the risks of incorporating generative AI within a company. While tools like Copilot and in-house RAG offer high flexibility, they often present challenges in controlling hallucinations (incorrect answers) and managing operations across various departments. PKSHA packages FAQ, document search, and human support, minimizing the risk of incorrect answers while being usable across all departments. Its intuitive UI allows for operation beyond just the IT department, making it well-suited for company-wide digital transformation initiatives. *Detailed feature comparison tables with similar services are included in the materials.*
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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.
