How to Utilize AI Help Desk to Reduce Labor Hours in the Information Systems Department
Automate the handling of system uncertainties and issues, moving towards proactive IT.
The information systems department, responsible for the implementation and management of the system, is constantly receiving inquiries about operation methods and malfunctions. By introducing an AI help desk, AI will take over the frequently occurring IT-related help desk tasks. As a result, the staff can focus on high-value tasks that they should be concentrating on, such as system maintenance and operation. *We have published specific tips for improving the efficiency of the information systems department in a document.
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We are publishing specific tips for improving the operational efficiency of the IT department in a document.
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We are publishing specific tips for improving the operational efficiency of the IT department in a document.
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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.
