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Benefits of Introducing an AI Help Desk to Support the Busy Season in the Accounting Department

Automate expense reimbursement inquiries during the fiscal closing period to streamline payment operations.

At the end and beginning of the month, as well as during the financial closing period, inquiries related to expense reimbursements and payments tend to concentrate in the accounting department, which can disrupt their primary tasks. With an AI help desk, common questions such as reimbursement rules can be answered automatically 24/7. This eliminates the overlap between inquiry responses and payment tasks, creating an environment where the accounting team can focus on their error-sensitive work. *If you are considering measures for handling inquiries during peak periods, please refer to the case studies in the provided materials.

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basic information

If you are considering inquiry measures during the concentrated period, please refer to the case studies in the materials.

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Applications/Examples of results

If you are considering inquiry measures during the concentrated period, please refer to the case studies in the materials.

How will the inquiry operations change with the AI help desk? Introducing the changes in operations before and after implementation.

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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.

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