Reasons why the inquiry environment essential for business operations should be optimized with an AI help desk.
Delays in responses directly impact customers and the team negatively.
If the clarification of unclear points within the company does not go smoothly, it will affect not only that employee but also customers and the entire team. Implementing an AI help desk to optimize the environment is not just about efficiency; it is an investment to increase the speed of business execution. By bringing the waiting time for responses close to zero, it becomes possible to elevate the productivity of the entire organization. *Please refer to the materials for the deeper reasons why optimizing the inquiry environment is necessary now.
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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.
