Dramatically reduce the maintenance workload of FAQs with AI help desk.
Automatically create FAQs from existing response history. Tips for operations to prevent formalism.
The main reason for the ossification of the internal FAQ site is the lack of human resources dedicated to updates. The AI help desk learns from manuals and daily response logs, automatically creating and updating FAQs. As inquiry logs accumulate, the quality of automated responses improves, allowing you to maintain the most up-to-date information without the hassle of management. *For information on how to achieve maintenance-free operation, please refer to the steps for utilizing the materials.
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For methods to achieve maintenance-free operation, please refer to the utilization steps in the materials.
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For methods to achieve maintenance-free operation, please refer to the steps for utilizing the materials.
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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.
