[Example] East Japan Telecom Co., Ltd.
AI Help Desk × Microsoft Teams! Instantly retrieve necessary information from a vast product manual.
In sales environments that handle a wide range of products, the challenge was that it was difficult to memorize the vast amount of manuals, leading to time-consuming information searches. By integrating Microsoft Teams with an AI help desk, we established an easily accessible inquiry window. AI provides immediate responses, while only a human team addresses complex questions, achieving a sales digital transformation that does not keep customers waiting. *Details of this successful case that enhanced productivity in the sales field are available in the materials.
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Details of successful cases that have increased productivity in the sales field are available in the materials.
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Details of successful cases that enhanced productivity in the sales field are available in the materials.
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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.
