In ICT, a reliable partner - IctBPO services.
This is an outsourcing service that realizes the reduction of the burden on the IT department and improves efficiency. We will propose the best support tailored to your company's concerns.
Do you have any of these concerns? - Operations and system management have become unclear due to the resignation of the person in charge. - There is no one to manage the construction and operation of the website. - Unable to respond to issues with the cloud server. - Not sure where the PCs are or what the software versions are. - Cannot select and implement the optimal system suited for the internal site. - Still unable to comply with invoice requirements. Additionally, securing personnel is challenging, and issues such as employee turnover due to work burdens have made the "one-person IT department" a serious problem. One immediate solution that comes to mind is to increase staff and create a specialized department, but it is not easy to secure IT-savvy personnel right away. Companies are accelerating their digital transformation (DX), and the burden of operations and management is increasing. It is particularly difficult to handle information security measures against increasingly sophisticated cyberattacks alone. So, why not solve this with a service that outsources IT personnel and the information systems department? We will propose the most suitable option from four service menus tailored to your company's concerns.
basic information
【Inquiry Support】 We act on behalf of employees to respond to inquiries to the Information Systems Department, provide trouble support, escalate issues to information managers, and create response history reports, thereby reducing the burden on the Information Systems Department. 【Construction and Operation Support】 This menu aims to reduce the workload of the Information Systems Department by providing support for daily operations, including accepting consultations on system issues that arise daily, as well as system construction, operation, and equipment procurement. 【Failure and Maintenance Support】 This menu aims to reduce the workload of the Information Systems Department by supporting the monitoring of failures in the hardware and software that make up the system and assisting with maintenance work in the event of a failure. 【Business Support】 The Information Systems Department not only implements measures for system operation and maintenance but also supports business operations. By efficiently supporting the business itself, this menu aims to reduce the burden on both the Information Systems Department and the business departments.
Price range
Delivery Time
Applications/Examples of results
■ Inquiry Support PC Inquiry Service / Help Desk Support / Escalation to Information Managers / Reporting of Response Content (Optional) ■ Construction and Operation Support Consultation Desk / Support for PC, Server, Cloud Server Construction and Operation / Backup for PC, Server, Cloud Server / Support for Website Construction and Operation / Support for Network Construction and Operation / On-site Support for System Construction, PC Configuration, etc. / Support for PC Procurement, Rental, and Disposal ■ Incident and Maintenance Support Monitoring and Maintenance of PC Incidents / Monitoring and Maintenance of Server and Cloud Server Incidents / Monitoring and Maintenance of Software Incidents / Monitoring and Maintenance of Security Incidents ■ Business Support Support for Accounting Systems and Invoice Operations / DTP Business Support / Business Automation Support / Support for Creating Business Manuals / Support for Human Resource Training and Operation Guidance / Support for IT Technicians
Detailed information
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We can conduct a hearing on the internal IT environment, identify the areas of concern, and propose the ideal IT environment to build, along with a summary of the necessary services and tools.
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Application Process [Inquiry] Please contact us using the inquiry form.
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[Meeting] Our representative will visit you or conduct a web conference to hear about the challenges you are facing.
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Proposal for Countermeasures We will propose countermeasures, a schedule, and an estimate for solving the issues.
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[Contract] The service will begin at the time the contract is signed.
Distributors
Our company is a solution provider that creates and delivers solutions centered around people, systems, and information to meet our customers' needs. We will continuously create new solutions utilizing advanced technologies and provide solutions that satisfy our customers by bringing their ideas to life. Additionally, we will focus on developing new technologies and nurturing talent capable of developing these new technologies. We value the spirit of manufacturing, creating experiences, and fostering people, and we aim to contribute to Japan's ICT industry.
