[Case Study on Corporate Mobile Phones and Smartphones] BPO Services <Welfare and Care Support Services>
By receiving inquiries from each employee, our company achieves prompt responses and early resolutions!
We would like to introduce a case study of the "Marugoto Mobile Business Support Service (Marumo)" implemented in welfare equipment and home care support services. The company was considering vendors that could provide comprehensive support, from device procurement and kitting to MDM operation support and device storage. After implementation, our staff, who have extensive expertise, handled inquiries, resulting in quick responses and early resolutions to questions that previously took time to address. [Case Overview] ■ Challenges - Setting up, procuring, and managing business devices ■ Effects - Improvement in internal service levels - Reduction of the burden on internal management departments - Workflow applications decreased to one-third of the previous volume *For more details, please download the PDF or feel free to contact us.
basic information
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Delivery Time
Model number/Brand name
STJ Group (Santec Telecom Japan Co., Ltd., STJ Rentec Co., Ltd.)
Applications/Examples of results
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