[Corporate Smartphone Implementation Case] BPO <Yoshizumi Holdings Co., Ltd.>
Zero office attendance and "visualization" of inventory improve employee satisfaction! A case where the burden of managing business smartphones was significantly reduced.
We would like to introduce a case study of the implementation of our BPO service "MaruMoba" at Yoshizumi Holdings, where business smartphones are utilized across many departments, from sales and consulting to engineering. Before the implementation, when devices were needed internally, initial setup and accessory preparation were carried out, and the devices were lent to users. When devices were returned by departing employees, their condition was checked, and they were initialized and maintained before being stored. Now, returned devices are sent directly to our company, and we have transitioned to a system that handles everything from condition checks to management and redistribution in one go. Inventory status is also visualized in real-time, the area around the cabinets is organized, and the overall outlook for management operations has greatly improved. [Challenges] - Checking the condition of returned devices, performing initialization and maintenance, and handling storage - While remote work is the focus, staff members were still required to come to the office once a week, leading to ongoing demands on their time. *For more details, please download the PDF or feel free to contact us.*
basic information
【Effects】 ■ Optimization and efficiency of return terminal management ■ Zero need to come to the office for smartphone management ■ Liberation from the mental pressure of "having to do it" ■ Speedy terminal arrangements, with feedback from within the company that it has become "faster" *For more details, please download the PDF or feel free to contact us.
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Model number/Brand name
Santec Telecom Japan Co., Ltd.
Applications/Examples of results
For more details, please download the PDF or feel free to contact us.
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Distributors
The STJ Group (Santelecom Japan Co., Ltd. and STJ Rentec Co., Ltd.) specializes in the sales, rental, and maintenance of wireless equipment and related solution products. (e.g., commercial wireless devices, IP wireless devices, license-free specific low-power transceivers, solutions such as cameras and relay devices) ~List of Locations~ ■ Hokkaido Sales Office / Experience Center Sapporo ■ Tohoku Sales Office ■ Kanto Sales Office (Head Office) / Experience Center Tokyo ■ Kansai Branch / Experience Center Osaka ■ Kyushu Sales Office Additionally, the group company Santelecom Japan Co., Ltd. also engages in mobile corporate business. With a track record of implementation in major corporate BCP, we offer BPO services where Santelecom Japan serves as the customer contact point, providing support for bulk management of devices, as well as assistance for malfunctions and losses. We can also provide comprehensive support proposals, including consulting on corporate communication environments and suggestions for office products and business improvement tools.
