Labour Management
Labor management enhances product throughput, promotes customer service, and supports warehouse efficiency improvement.
High expectations for customer service through omnichannel commerce, fluctuating demand, an increase in the number of SKUs handled, and a reduction in the quantity per order require higher employee productivity and efficiency than before. In today's fast-paced economy, strengthening relationships with workers is essential for success. This allows for cost reduction while driving innovation and increasing productivity and final profit margins. Manhattan's labor management solution is a system designed to bridge the engagement gap with employees by recommending rewards for high performers and providing coaching and training for those who are not meeting their goals. As a result, workforce efficiency can be improved, leading to reduced turnover rates and increased productivity within the warehouse. Additionally, labor management enables managers and supervisors to forecast workloads, track productivity, and calculate incentives. By using this user-friendly mobile solution, supervisors can increase the time spent in the warehouse, engage with their teams, respond in real-time to remove obstacles, address underperforming employees, and ensure that operations run smoothly.
basic information
Features and Functions - Performance evaluation of staff against engineering work standards - Utilization of normative workflows for coaching and dialogue with employees - Systematic feedback provided to employees based on a scorecard that measures and evaluates performance - Optimization of overtime and the number of full-time/temporary workers based on demand forecasting - Provision of real-time data on employee productivity and performance as a mobile feature for managers - Calculation of bonuses and data transmission to the payroll system - Determination of optimal staff composition through what-if analysis - Forecasting and planning workforce based on attendance days, shifts, tasks, and assigned locations Enhancing Operational Performance The functions of labor management and WMS, which were traditionally built separately, are integrated into Manhattan's Performance at Work initiative. It enables real-time measurement of goals based on actual performance. Additionally, access to critical performance data increases, leading to improved employee engagement and enhanced managerial effectiveness through the Performance at Work initiative.
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Innovative workforce optimization solution
It is the most innovative workforce optimization solution in the industry. Proper workforce planning in logistics centers has always been a challenge. Legacy warehouse management systems have consistently struggled to continuously optimize and harmonize fluctuating priorities, inventory, and capacity, resulting in an unstable state. This unified distribution planning is a new feature of Manhattan Active Warehouse Management that serves as a guide for warehouse supervisors and operations managers to plan, forecast, and reallocate the workforce needed in the future. This allows decision-makers to spend more time focusing on fulfillment and reduces the time spent adjusting workforce surpluses and shortages.
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[Warehouse Management System Case Study] American Sports Brand Under Armour
■Issue The old warehouse management system could not keep up with the company's rapid growth, and an additional solution was needed to manage expectations. UNDER ARMOUR operates on the premise of providing excellent products and customer service, building great teams, and telling compelling stories. Since its founding in 1996, the company's growth rate has been astonishing. In fact, the WM system and manual processes that have managed the footwear and athletic apparel distribution centers for the past 10 years had reached their limits. *For more details, please refer to the PDF document or feel free to contact us.*
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[Warehouse Management System Case Study] Food Service Wholesaler Bidfood
■Issue Due to changes in the market environment and the continuous growth of business, the limitations of Bidfood's existing supply chain system infrastructure have become apparent. Bidfood, a wholesaler for the Dutch food service industry, will implement Manhattan Associates' supply chain solutions across all 16 warehouses in the Netherlands to enhance the future potential of its distribution network and improve operational efficiency within and between distribution centers. *For more details, please refer to the PDF document or feel free to contact us.*
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[Warehouse Management System Case Study] Food Retail Industry Argos Company
■Issue With an increase in the range of products handled, the company's unique warehouse system is unable to process them efficiently. Argos is involved in home delivery services for Home Retail Group, a major home goods retailer in the UK. Last year, it achieved sales of over £4.2 billion. The Argos website is the second most visited retail site in the UK, with an average of 17 million households in the UK, meaning about two-thirds of the population always has an Argos catalog. *For more details, please refer to the PDF document or feel free to contact us.*
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Gartner's Magic Quadrant has recognized us as a leader in WMS for 13 consecutive years.
In today's logistics, the importance of adaptability and efficiency of the supply chain and the technologies that support it is emphasized. Download here https://www.manh.com/ja-jp/resources/research-report/13-time-leader-in-gartner-magic-quadrant-wms Industry experts recognize that Manhattan's supply chain execution capabilities and vision enable customers to gain significant benefits. To address today's challenges and future issues, it is essential that WMS technology is cloud-native and built on a microservices architecture. We are proud to have been recognized as a leader in the 2021 Gartner Magic Quadrant for Warehouse Management Systems. Once again, we hold the highest position in terms of execution capability and vision completeness. Please read the detailed evaluation report from Gartner (in English).
