Manhattan Active Omni
Manhattan Active Omni
This is the industry's first solution developed to establish a better purchasing experience for customers as part of a company's omnichannel strategy. Manhattan Active Omni is offered as a cloud-based solution that is always up-to-date, flexible, and highly scalable.
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Manhattan Active Omni
Not the wonderful experience you think, but the experience that the customer desires.
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Order management
Manage orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.
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Maximize order profit margin and profitability.
Using intelligent optimization, evaluate many parameters related to fulfillment, transportation, stores, and customers in real time.
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Store inventory
Improve store inventory accuracy and sales, and reduce product stockouts.
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Store Fulfillment
Utilizing stores to maximize e-commerce sales.
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Enterprise inventory
Provide a real-time view of ordered, third-party owned/reserved inventory during the movement of all fulfillment locations within the company.
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Advanced constraint engine to complement enterprise inventory.
Retailers can quickly define and reset views or scenarios, matching the right inventory with the right customers.
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Contact center
Build quick and easy access to the latest customer transaction information in the sales channel.
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Building good customer relationships
Taking the customer team to the next step.
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Reliable advisor
Build long-term relationships with customers.
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Platform "Manhattan Active Omni"
An integrated commerce platform for retailers that receive orders from numerous stores, online shops, and vendors.
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[Ebook] Enhancing Post-Purchase Experience through Digital Self-Service
The customer's post-purchase experience is more important than ever!
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Transforming Retail with a Unified Commerce Platform
Design and provide experiences tailored to the modern customer's purchasing journey [Free white paper available!]
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Learn from U.S. retail companies! Presentation of materials summarizing tips for retail strategy planning.
Research report on US e-commerce sites. Subtle differences in design significantly impact performance. [Currently available for free!]
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