Learn from U.S. retail companies! Presentation of materials summarizing tips for retail strategy planning.
Research report on US e-commerce sites. Subtle differences in design significantly impact performance. [Currently available for free!]
Today's retailers must provide a consistent shopping experience to meet new consumer expectations. This means creating the same purchasing journey across all touchpoints and channels, regardless of when, where, or how customers interact with the brand. Industry experts believe that a seamless purchasing journey is made possible by adopting a unified commerce platform. This report provides insights into what leading companies in the United States focus on, based on the following points: - Deeply personalized features that range from basic functionalities on e-commerce sites to subtle differences that lead to differentiation - What advanced search filtering capabilities entail - Insights regarding carts and checkout - Guarantees on delivery times and fulfillment (order management, inventory management, packaging and shipping, customer service, returns, exchanges, etc.) - Services and support *For more details, please download the PDF or contact Manhattan at (Representative: 03-6205-7400).
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