Maximize order profit margin and profitability.
Using intelligent optimization, evaluate many parameters related to fulfillment, transportation, stores, and customers in real time.
Adaptive Network Fulfillment (ANF) uses intelligent optimization to evaluate many parameters related to fulfillment, transportation, stores, and customers in real time, minimizing the impact on the in-store shopping experience and store employees while maximizing order profit margins and profitability. ANF is the final piece of the inventory puzzle for omnichannel retailers, enabling optimized sourcing in addition to providing visibility and availability views of global inventory. Since stores are one of the most important components of an omnichannel retailer's fulfillment network, it is necessary to adjust for the complexities and differences when using stores as opposed to logistics centers for fulfillment. In stores, additional considerations such as past performance in fulfillment, staff workload, in-store traffic, and inventory levels need to be evaluated. *For more details, please download the PDF or contact us.*
basic information
Features and Functions Optimization - Define optimization strategies based on service levels, free shipping, clearance items, and customer classification - Evaluate multiple fulfillment options overall - Convert shipping/work, capacity, defect rates, inventory levels, supply days, sales prices, and distance to customers into fulfillment costs - Level the fulfillment workload across facilities - Improve historical rejection rates, inventory accuracy, and workload by addressing excess inventory and protecting the last in-store stock Understanding and Adaptation - Display decisions for each fulfillment including overall cost breakdown and decision parameters - Show real-time global network performance from a single order line item Fulfillment - Determine order routing to distributed networks including logistics centers, stores, and suppliers, and track real-time status - Handle complex merge-in-transit shipments and support bulk deliveries to customers - Leverage vendor drop ship order fulfillment - Respond to fulfillment outages, capacity constraints, and inventory protection
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For more details, please download the PDF or feel free to contact us.
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Manhattan Associates evaluates leadership positions in the order management sector of the "FORRESTER WAVE."
To achieve consistent fulfillment, sales, and support, an OMS alone is not enough. Leadership is required. Leaders in omnichannel commerce solutions enable companies to sell, fulfill, and engage consumers wherever they are. Companies need to provide personalized delivery in the way consumers want, when they want, whether at home or in-store, today or tomorrow. For this, fulfillment strategies, sales, and support must be consistent. Manhattan is proud to be recognized as the only leader in "The Forrester Wave: Order Management Systems, Q2 2021." With the highest scores in inventory management, fulfillment, and pre-purchase customer experience, Manhattan is confident in its position at the top of omnichannel capabilities. Download the report (in English) to see why Forrester has named Manhattan Associates a power player in the OMS category.
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Manhattan Associates launches "Omnichannel as a Service" in Japan.
Manhattan Associates (NASDAQ: MANH) has announced that it has begun selling the Manhattan Active(TM) Omni solution in Japan. Manhattan Active Omni, the first omnichannel-as-a-service solution, supports the rapidly changing retail business in Japan and flexibly responds to the needs of today's consumers who actively shop digitally. At the same time, it provides an excellent purchasing experience for customers across all channels and offers means to improve sales and customer loyalty for Japanese retailers.
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The Importance of Inventory Management in Retail: Accuracy of Store Inventory
Omnichannel fulfillment is undoubtedly important for retailers, but as stores become an essential part of omnichannel fulfillment strategies, new risks also arise. The loss of sales opportunities is an obvious risk, but disappointing customers is also a significant risk. When a customer orders online and is promised that their order will be ready for pickup at a specific time, they naturally expect it to be ready. If it is not, they may feel dissatisfied and choose not to shop with you again. In today’s highly competitive environment, this can easily lead to lost business opportunities and a decline in brand reputation. According to a study by Forrester Research, poor customer service is estimated to result in a loss of sales opportunities amounting to $62 billion annually in the United States.
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Advantages of the Manhattan Warehouse Management System and Order Streaming
Customers will not be able to keep up with demand, whether in wholesale, retail, or direct sales. Let's gain the benefits of fulfillment that combines wave and wave-less types with Manhattan Order Streaming. This technology is only available with the Manhattan Warehouse Management System. Watch the video here https://www.manh.com/ja-jp/resources/videos/manhattan-wms-and-advantage-order-streaming
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Inventory Management Skills: Three Key Abilities for Successful Store Fulfillment
Online purchases, in-store pickup (BOPIS), and same-day delivery from stores are among the biggest success stories of omnichannel retail fulfillment. Shoppers particularly prefer this service when it is fast and free, and demand is still growing. Accordingly, many retailers are preparing their stores as fulfillment locations. In fact, 90% of retailers have reported plans to implement BOPIS by 2021. However, from an operational perspective, if not executed carefully, store fulfillment can encounter challenges. This issue is particularly severe in the area of store inventory management. Accurately tracking store inventory is essential to building a reliable omnichannel offering. Low inventory accuracy can quickly lead to failures in omnichannel deployment, potentially damaging the brand's reputation.
