[Case Study of SFA/CRM Implementation] Beisia Electric Co., Ltd.
By linking with purchase data and managing it centrally, we achieve a reduction in response time!
We would like to introduce a case study of the implementation of our "FlexCRM" at Beisia Electric Co., Ltd. Inquiry information from each store was not shared within the company, and the management of after-sales service information was insufficient, leading to delays in response and loss of information. Initially, it started with usage at the support center, and now it has expanded to use in stores. It is also being utilized beyond support center operations. [Case Overview] - Functions tailored to business needs are provided as standard, and security compliance levels are met. - Capable of managing large volumes of data, including tens of millions of records. - Future expansion of supported operations is also feasible. *We are currently offering a collection of case studies on the implementation of FlexCRM for PDF download. For more details, please download the PDF or contact us directly.
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We are currently offering a collection of case studies on the implementation of FlexCRM for PDF download. For more details, please download the PDF or contact us directly.
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We are currently offering a collection of case studies on the implementation of FlexCRM for PDF download. For more details, please download the PDF or contact us directly.
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Our company is structured around two main pillars: the development of our own IT products (product business) and the provision of IT system development and operation services for individual customers (solution business). The goal of the product business is to provide customers with the economic benefits of scale through productization. On the other hand, the solution business identifies the overall needs related to IT services and feeds that back into our own products, creating synergy between the two businesses. In recent years, new technologies such as AI and IoT have garnered attention. We aim to create innovative services within this era, contributing to the expansion of our customers' profits, market growth, and regional economic development.
