[SFA Implementation Case] IPS Pro Co., Ltd.
Breaking away from personalized sales management! Achieving visualization of the sales process and efficiency in information sharing.
We would like to introduce a case where our "FlexCRM" was implemented as SFA by IPS Pro, a company engaged in communication services. The aggregation of project information that was managed individually by sales representatives had become a challenge, leading to discrepancies in the status of new projects and incident information. With the introduction of "FlexCRM," we established a system that allows easy reference to project information that was previously managed separately. It has now been archived in the database "FlexDB" for centralized management. [Case Overview] ■Challenges - Individual management leads to discrepancies in the status of new projects and incident information. - The need for a change in mindset among staff regarding the change in management methods. ■Implementation Points - Unified and aggregated management of new project statuses to reduce risks. - Accelerated information sharing and reduced workload. - Efficient information handover during personnel transfers. *For more details, please download the PDF or feel free to contact us.
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Our company is structured around two main pillars: the development of our own IT products (product business) and the provision of IT system development and operation services for individual customers (solution business). The goal of the product business is to provide customers with the economic benefits of scale through productization. On the other hand, the solution business identifies the overall needs related to IT services and feeds that back into our own products, creating synergy between the two businesses. In recent years, new technologies such as AI and IoT have garnered attention. We aim to create innovative services within this era, contributing to the expansion of our customers' profits, market growth, and regional economic development.
