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Providing a single view that links customer, order, and inventory-related information.

Always Up-to-Date The latest features, best practices in security, and infrastructure technologies are always available to you. This reduces the time required for decision-making processes and allows new processes and features to be continuously utilized. There is also no need to waste the customized features developed, as testing is conducted to ensure they operate smoothly on the next version, and functionality is confirmed. Seamless Interconnection All applications can leverage a single view for customers, access to the entire network inventory, and end-to-end supply chain and fulfillment execution. Useful data from other departments within the organization is not confined to individual silos. As a result, sales, service, fulfillment, and customer engagement departments can access the same information, enabling agile operations. Continuous Adaptation Supports consistent iteration, constant optimization, and ongoing innovation. The solution learns from corporate data and helps facilitate better decision-making over time. It also flexibly responds to the needs of the industry and organization.

We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.

Manhattan Active Solutions is an integrated solution on a single platform where all functions operate in the cloud. It features a newly designed and developed microservices architecture that accommodates a wide variety of custom requirements while also providing sufficient scalability to automatically scale out in response to increased volume and demand fluctuations, thus meeting various needs in logistics operations. Furthermore, by adopting a microservices architecture, it achieves versionless functionality, allowing users to always access the latest features without the need for upgrades. After implementation, it becomes completely maintenance-free, eliminating concerns about support expiration and preventing obsolescence. Personnel at the companies using this solution no longer need to worry about system and software maintenance, allowing them to focus entirely on providing services to their customers. This solution evolves stores into shipping hubs and manages inventory across the entire supply chain, including partner companies, in an integrated manner. By enabling effective inventory placement based on demand forecasting, it strongly promotes the company's fulfillment strategy.

It is a warehouse management system that uses advanced technology that does not require software updates after implementation without versioning.

Manhattan Active Warehouse Management is a versionless, cloud-native WMS that automatically scales, so once implemented, there is no need for upgrades. It also has the extensibility to easily accommodate unique business requirements. In other words, it is "the last warehouse management system you will ever implement." Additionally, it leads to a reduction in potential IT costs, not only for visible items like hardware and software but also for labor and time spent on maintenance, significantly improving system downtime caused by tuning, patching, and upgrades.

Manage orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Functions and Features Orchestration - Reduces complexity and cost through a single architecture - MACD (Move, Add, Change, Delete) for orders in transit - Specific milestone tracking to proactively identify and resolve issues - Audits all changes in the order lifecycle process - Supports multiple brands, countries, and currencies Fulfillment - Supports BOPIS (Buy Online, Pick Up In Store), BORIS (Buy Online, Return In Store), shipping to stores, and shipping from stores - Supports a variety of fulfillment options for a single order, including home shipping, in-store pickup, shipping from stores, and same-day delivery - Accommodates various return methods and automatic refunds Interoperability - Leverages existing assets (legacy systems) - Implements features such as customer history search, holds, and cross-channel returns/exchanges through a wide range of REST services - Pre-integrates tax calculations using third-party tax applications - Pre-integrates payment processes using third-party gateways

Not the wonderful experience you think, but the experience that the customer desires.

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A comprehensive logistics solution designed to support the overall delivery needs of the company, regardless of transportation methods, areas, or channels.

Whether using in-house vehicles or external carrier services, Manhattan's Transportation Management software delivers better results than ever before. With a cloud-enabled solution set, it is available in multiple options including multi-tenant, private hosting, on-premises, and hybrid options.

By using a scientific approach, we present analysis results to ensure optimal picking and support rational decision-making.

The Slotting Optimization application, fully web-based and utilizing an advanced mathematical model to determine optimal slotting, considers seasons, sales trends, and product variations while maintaining grouping by popular item order or categorization. It is designed with the capability to handle very complex warehouses. Features and Functions: - The ability to change the picking locations within the warehouse as many times as needed to accommodate new product demand, changes in consumer expectations, and operational constraints. - Grouping products to quickly fulfill orders and executing layout updates in line with trends and changes. - Calculating optimal locations based on relative values, product characteristics, and turnover rates. - Summing the prices of all products and comparing millions of shipping combinations against user-defined strategies. - Scenario management functionality to simulate different rule sets and find the optimal configuration. - Ensuring the right inventory is in the best location at the optimal time. It identifies the optimal storage locations for all products in the logistics center, improving picking efficiency, reducing replenishment frequency, and maximizing throughput.

Labor management enhances product throughput, promotes customer service, and supports warehouse efficiency improvement.

Features and Functions - Performance evaluation of staff against engineering work standards - Utilization of normative workflows for coaching and dialogue with employees - Systematic feedback provided to employees based on a scorecard that measures and evaluates performance - Optimization of overtime and the number of full-time/temporary workers based on demand forecasting - Provision of real-time data on employee productivity and performance as a mobile feature for managers - Calculation of bonuses and data transmission to the payroll system - Determination of optimal staff composition through what-if analysis - Forecasting and planning workforce based on attendance days, shifts, tasks, and assigned locations Enhancing Operational Performance The functions of labor management and WMS, which were traditionally built separately, are integrated into Manhattan's Performance at Work initiative. It enables real-time measurement of goals based on actual performance. Additionally, access to critical performance data increases, leading to improved employee engagement and enhanced managerial effectiveness through the Performance at Work initiative.