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[Must Read] What Customers Expect in the New Normal Era

マンハッタン・アソシエイツ

マンハッタン・アソシエイツ

This report explores consumer trends driven by technology that have emerged amid such changes, based on a unique sponsored survey regarding consumer expectations and the capabilities of retailers to meet them. › Features that enable online growth › Centralized inventory management › Recognition of what is relevant to customers

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[Manhattan Active OMNI] Manhattan's cutting-edge technology breaks down barriers between channels, enabling any retail salesperson to perform comprehensive functions anytime, anywhere, through a single application. Whether at headquarters, in a contact center, or in-store, it provides the team with guidance on every aspect of omnichannel retail operations.
Regardless of the sales channel, you can share a comprehensive view of customers and transactions using case management, social listening, and communication. Retail store functions such as sales floors and clienteling are displayed with a modern user interface on any device, making it easier for staff to support customers no matter where they are in the store.

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