Break away from person-specific responses! Strengthen response capabilities through automation and visualization of vulnerability management.

We would like to introduce a case study where we supported a major heavy industry manufacturer in automating and visualizing vulnerability management using "ServiceNow." The management of vulnerability responses was handled by individual personnel, leading to a lack of standardization in response status. Additionally, responses were only made to specific vulnerabilities, making it difficult to grasp the overall situation, and there were challenges in managing vulnerabilities across all devices. We built the "Vulnerability Response (VR)" functionality, implementing automatic prioritization of responses and automatic assignment of personnel. We established a system to understand the overall vulnerability situation across the company, thereby improving the accuracy of risk management. [Case Overview] ■ Industry: Major Heavy Industry Manufacturer ■ Challenges: Lack of standardization due to individual personnel responses, insufficient management due to limited response scope ■ Solution: Construction of Vulnerability Response (VR) and implementation of automation features ■ Implementation Effects - Company-wide understanding and prioritization of vulnerabilities - Strengthened response capabilities through operational automation *For more details, please refer to the related links or feel free to contact us.

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