Eliminate the challenges of tracking patch execution status! Visualize application rates by department and OS on a dashboard.

We would like to introduce a case where we supported a major heavy industry manufacturer in visualizing patch application status using "ServiceNow." Although security patches for the OS were being distributed, it was difficult to track their execution status, leading to individual responses via Teams each time. Additionally, even when PC information was imported into the CMDB, it was challenging to determine whether it was the latest version, resulting in limitations in understanding the application rate. By using external integration tools to link PC information to the CMDB, we achieved visualization of the application rate through the determination of the latest version. This allowed us to identify departments and operating systems with missing applications, establishing a system to efficiently address issues based on priority. 【Case Overview】 ■Industry: Major Heavy Industry Manufacturer ■Challenges: Difficulty in tracking patch execution status, lack of visualization of update status ■Solution: Registration of PC information in the CMDB through external integration, visualization of application rate through latest version determination ■Implementation Effects - Understanding of operational status through visualization of application rate - Reduced operational burden by eliminating the need for frequent checks on Teams *For more details, please refer to the related links or feel free to contact us.

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