Towards an operation where no telephone operator is assigned at each location for multiple sites and offices.
Both the head office and the factory, as well as the sales offices. Each location has its own representative phone number for initial contact based on the name and notification destination.
When the headquarters, factories, and sales offices are separated, it becomes necessary to assign someone to answer the phone at each location, which tends to increase the burden of personnel allocation. At locations with fewer staff, the responsibility of handling phone calls falls heavily on specific employees. 'fondesk' is a telephone answering service that acts as the first point of contact for company or office calls. By contracting for each location, it becomes possible to announce the location's name and receive notifications to chat channels specific to each location. Applications can be completed in about five minutes on our website. Simply set up call forwarding from the main phone of the location to the dedicated fondesk number, and support can begin as soon as the same day. When opening a new office, you can establish a call reception system immediately using the same procedure. We have over 6,200 paid implementations and a 99% retention rate. We have also been adopted by companies with many locations. [Concerns] ■ It has become burdensome to assign someone to answer calls at each location. ■ Calls cannot be answered at locations where the office staff is absent, leading to missed calls. ■ The burden of handling phone calls increases at locations with fewer staff. *For more details, please refer to the related links or feel free to contact us.
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