A system that prevents procurement departments from being interrupted by sales calls.
Calls to the department are directed to the primary reception. Since the messages arrive in writing, they can be reviewed collectively later.
The purchasing and procurement department receives numerous cold calls in addition to communications from business partners. If we respond to all of them, our core procurement activities will be hindered, yet we also face the dilemma of not wanting to miss out on valuable proposals. "fondesk" is a telephone answering service that acts as a first point of contact for your company or office phone. Operators respond in your company’s name and notify you of the caller's company name, name, and purpose via chat or email. With notifications received in text form, you can review them all at once later and return calls only for the necessary ones. You can specify the notification destination to be tools you regularly use, such as Slack, Chatwork, or Microsoft Teams. With over 6,200 paid implementations and a retention rate of 99%, our 14-day free trial has no functional limitations, allowing you to assess what types of calls you receive and how many before making a decision. [Concerns] ■ Too many cold calls interrupt procurement activities. ■ Time and energy are spent on the process of rejecting calls. ■ It takes effort to distinguish between necessary proposals and unwanted sales calls. *For more details, please refer to the related links or feel free to contact us.
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