Shall we eliminate the need to come to the office for phone duties in remote work?
Aren't you coming to the office just for the representative phone? You can receive the phone messages via chat even when working from home.
Even with the introduction of remote work, there are many companies where someone is still coming to the office in turns to handle the main phone line. This leads to an uneven burden on the employees who come to the office and can cause the system to become merely a formality. 'fondesk' is a telephone answering service that acts as the first point of contact for company or office calls. When you forward your office's main phone line to fondesk, an operator will respond and inform you of the details via chat or email. Notifications will arrive through tools you regularly use, such as Slack, Microsoft Teams, or Chatwork, allowing you to stay informed about phone calls just as you would when in the office. You can sign up on our website in about five minutes, and with just a forwarding setup, you can start using the service as soon as the same day. We have over 6,200 paid implementations and a 99% retention rate. Try it out with a 14-day free trial. [Concerns] ■ The operation of coming to the office in turns to handle phone calls continues. ■ The burden of handling phone calls is unevenly distributed among employees who come to the office. ■ The content of phone calls is not shared with remote workers. *For more details, please check the related links or feel free to contact us.
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