[Case Study of Organizational Diagnosis Tool Implementation] Logistics Company
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Introducing a case where we were able to understand the condition of employees at local bases!
We would like to introduce a case study of a company that operates a logistics business nationwide, which implemented individual pulse surveys and organizational diagnostic tools. The company faced challenges due to a lack of communication between the headquarters' HR department and its locations across the country, making it difficult to understand employee motivation and dissatisfaction. After implementing the tools, information about "interpersonal relationship issues" occurring on-site and "health conditions," which are often difficult to inquire about directly, became accessible through employee responses. This enabled the company to take measures before issues escalated. [Challenges] ■ Lack of communication with locations nationwide ■ Inability to grasp employee motivation and dissatisfaction *For more details, please download the PDF or feel free to contact us.
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【Results】 ■ Information about "interpersonal issues" occurring on-site and "health conditions" that are difficult to inquire about directly can now be understood through employee responses, allowing for measures to be taken before issues escalate. ■ Initially, the goal was to prevent turnover, but the number of employees responding to open-ended questions has increased, providing an opportunity to review company policies based on employee feedback. ■ When reviewing data, if there are employees whose responses are not as good compared to the previous month, communication is initiated through phone calls or meetings. ■ There have been more opportunities to engage with employees who are located farther away than before. *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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